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We Are

Founded in 1995 and incorporated in 1998, Community Marketing Concepts, is a Philadelphia based, certified minority and woman owned full-service engagement marketing and communications firm. CMC is well into their family succession plan.  Founder Linda Chandler, while still active has supported leadership transfer to her daughter, Phoebe Coles.

The company continues to connect to a wide variety of clients including The City of Philadelphia, PECO, The Philadelphia Foundation, SEPTA, Brandywine Realty Trust, Gateway Health and the PA Lottery to communities. Over the past two decades, CMC has grown its business with a mind for connecting brands and messages to the motivators and needs of target audiences.

We have cultivated an expertise in communicating with hard to reach audience segments by complementing mass media through leveraging the power of word of mouth advocacy and influence.

Our Certifications

We Believe

We influence communities to interact with campaigns, understand their meaning and act on their message. We understand how the use of appropriate communication tactics can overcome message reception barriers and close the “awareness to action” gap.

We support mass media by connecting organizations with audiences in a meaningful way through trusted members of the community. We focus on the power influencers and advocates have on campaigns to strengthen them, improve brand perceptions/reputations and increase return on investments.

Our Services

Create Awareness

We empower communities to receive and respond to messages through culturally relevant messages placed in the appropriate communications networks.

Drive Participation

We mobilize communities to interact with messaging to improve individual and community outcomes related to client messages.

Change Behaviors

We rely on data driven key insights about communities to increase knowledge, shift attitudes and cultural norms to produce changes in behaviors.

Engagement Marketing

  • Brand Activation
  • Program Management
  • Conferences/Meetings
  • Trade Shows/Expos
  • Gala Events
  • Research and Analysis
  • Polling/Public Opinion
  • Surveys
  • Street Marketing


  • Brand Identity
  • Creative Development
  • Outreach Strategies
  • Graphic Design
  • Media Relations
  • Advertising Design

We Deliver

  • Experiential Platforms
  • Relationships with Influencers & Advocates
  • Engaged Communities
  • Relevant Communications
  • Scalable Campaigns

Our Case Studies

Click Below to Read the Case Studies

Clients We Have Helped

Recent Projects

The world has changed and so engagement must change with it, CMC has increased our leverage of digital platforms to reach communities.


Pennsylvania African American COVID-19 mitigation campaign

Intergenerational message creating more awareness for safe family behaviors


TD Charitable Foundation Housing for Everyone Grant Competition

Promotion of COVID-19 rental assistance grants targeting communities in their footprint awareness from Boston  to Miami


PHL Airport
Jobs Portal

Distilling employment pathways
for job seekers


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